We promise to:

  • Provide you with our highest standard of orthodontic treatment
  • Welcome you into a caring and professional environment
  • Listen with respect and respond to your concerns
  • Clearly explain treatment options and state the cost in advance
  • Do our best to keep to time
  • Treat all information about our patients as secure and confidential.

We ask you to:

  • Look after your brace and teeth as instructed
  • Arrive in good time for you appointment
  • Continue to see your family dentist for regular check ups and treatment
  • Pay for your orthodontic treatment as requested
  • Recommend us if you are happy with your treatment
  • Contact us at least 48 hours in advance should you need to rearrange or cancel you visit.

Helping us care

Ask to speak to our Practice Manager if you are unhappy or concerned about any aspect of your treatment. We welcome your thoughts as they help us to improve our service to you.